Proton services

Proton Services

Introduction

Information Technology is an empowering agent of business execution for most organizations. Availability and reliability of IT Infrastructure directly affect operational efficiency and business functions. The IT Infrastructure must be adaptable and versatile to quickly incorporate very changing technology landscape and business needs. To stay competitive in market, every business needs to address this requirement in a cost-effective way.

PROTON SERVICES helps you do this with guaranteed service levels at a predictable cost. Our offerings include a suite of business-friendly services and solutions that deliver value to your business by enhancing operational efficiencies, boosting productivity, improving performance, accelerating time-to-market and reducing costs.
Our services are available for the entire IT infrastructure or selected components like Server, Storage, Switch, Firewall etc.

SERVICES WE OFFER

In business, we frequently experience glitches or significant issues in the Computing Devices, network, IT environment, or infrastructure that can cause drastic revenue loss and sometimes even irreparable damage. But we don’t let this happen to your company. We are the pioneers in providing IT AMC services in UAE with success for more than twenty years. Our Annual Maintenance Contract is supported by professional staff and talent to deliver outstanding IT maintenance services across UAE. It helps you access dedicated support for your entire business network with our best solutions.

The company that leverages IT and cloud infrastructure to manage their operations requires a proactive, reliable, and experienced service provider in , UAE.    With a team of highly experienced, skilled, and certified IT Support engineers, we possess the capability to cater to the diverse needs of companies through our IT AMC Services.  

 

Comprehensive AMC

Non-Comprehensive AMC

Reliable Remote Support

24/7 Critical On-site Support

IT Support Engineer

Hardware

Desktop | Laptop | Printer | Work Station | Server | Storage System

Networking

LAN Switches | Wi Fi Router | Access Point | Cabling

Comprehensive AMC

Non-Comprehensive AMC

Comprehensive AMC

Reliable Remote Support

CCTV'S AMC Services

In order to comply with SIRA standards and to ensure that a CCTV system remains reliable, it is vital that it is maintained regularly. This helps to ensure that the system is running as per its required expectations. Ignoring these systems for longer periods results in unexpected issues that pop up and breakdown the system. 

We provide CCTV Maintenance Contracts for all types of CCTV Systems. We have a fully qualified team of engineers to provide AMC services  for your CCTV system. An annual maintenance contract is an effective solution for managing the service or systems to function properly in an establishment.  Key features of our AMC services are as follows :-

 

Analysis of breakdowns or faults in the hardware and repairing/service

Includes spare parts replacements

Repair activities at 1st level

Preventive maintenance on agreed schedule/frequency.

Onsite engineer allocation as per clients requirement

deployment SERVICES

We Provide End to End implementation support on your new store or facility opening support.   The following are the key support in this program

 

We assign a SPOC (Single Point of Contact) for each store opening project.  

Customer can issue purchase order to multiple suppliers

Co-ordinate with Multiple suppliers to complete the work as per LPO

Laise with Customer IT Team to installation/configuration process

Share regular updates/report to Customer

Complete all Pre-Opening activities

Handhold the new facility IT deployment for one week post opening

Archives

Categories

IP Telephony Solutions

We provide state-of-the-art solutions for Voice, Data and Security. We provide complete range of IP Telephony Systems.   IP telephony is  important when it comes to effective interactions within an enterprise.  With in-depth knowledge of the latest tech trends, we will make sure you receive highly functional VoIP solutions and telephone networks. Our systems and products are capable of catering to diverse needs, thus ensuring successful interactions amongst your workforce.  We Offer complete telephone system PBX / PABX solutions and call center solutions to organisations across  UAE . We understand a good telecommunication system will be a backbone of your company. The right telecom products and solutions ensure your business are always connected.    We always make sure our customers are getting the right IP Telephony solution. 

 

There are several advantages businesses can benefit from IP Telephony Solution.  Features like Call Recording, IVR, Voice Mail, Voice Mail to Email, Mobility Users, Call Queue, Conference call bridge, Telephone CRM Integration and Remote office connectivity. With IVR and call queue you can manage more calls with few staff on board. The Voicemail to email and Mobility options make sure you never miss customer reach even out of the office. 

Client Devices

Client computing devices refer to the hardware devices that individuals use to access and interact with various computing resources. These devices act as endpoints or interfaces for users to connect with servers, networks, and applications. 

Client computing devices have different form factors, processing capabilities, and connectivity options. They allow individuals to access information, communicate, consume media, and perform various tasks based on their needs and preferences.

Networking

With business needs driving the network, your IT infrastructure needs the flexibility, security, and scalability to keep up.

Growing businesses need networks that grow with them. Overcoming issues like limited IT staff, increasing security needs, and a variety of other challenges is essential to your company’s bottom line. Help your team perform their best with a network solution that offers:

We do Design, Supply and Maintain the following :-

Client computing devices have different form factors, processing capabilities, and connectivity options. They allow individuals to access information, communicate, consume media, and perform various tasks based on their needs and preferences.